CABARET POLICIES (UPDATED 2022)
BOOKING POLICIES
NEW CLIENT DEPOSIT
At Cabaret we require any new color clients to pay a $50.00 plus tax non refundable deposit ($57.50). We accept email transfers (info@cabarethair.com) or credit card over the phone. This deposit is to hold your appointment and the amount will be taken off your total price after the service. All new color clients must do a free consultation through email (or private messaging). We will ask you to send current photos of your hair and any inspiration photos you may have. This allows us to book you for the proper service and ensures you’re booked for the amount of time you need. Some clients may be required to come into the salon for a test strand consultation ($30). This amount covers the stylists' time and product used.
Being late – Cancelations – No shows
By booking an appointment with us, you accept our booking policies. Please be certain to review the terms listed below. Thank you so much for your understanding and your cooperation.
We politely ask our clients to show up 5 minutes before your actual appointment time. Our girls are super busy and have very tight schedules so if you show up even 5 minutes late it can sometimes throw off an entire day/night for the rest of the appointments after yours.
If you show up late without notice we may have to reschedule your appointment for another day. Showing up very late with no notice could also result in a no show fee.
Cabaret has a 24-hour cancellation policy.
We kindly request a minimum of 24 hours notice to cancel/move an appointment. Our girls work on a commission basis, so when you cancel last-minute or don’t show up to your appointment, it directly affects their pay cheques.
We will text you with a reminder of your future appointment 48 hours beforehand. This gives enough time to contact those on the waiting list to fill the spot if you need to cancel. Cancelling less than 24 hours before a scheduled appointment can result in a 50% charge of your scheduled service. This will have to be paid in full before booking again at Cabaret.
No-show appointments will be charged 100% of the scheduled service.
Clients who have no showed for appointments previously may be asked to pre-pay when booking future appointments.
We reserve the right to discontinue scheduling appointments with clients who no show more than once or who continuously cancel with less than 24 hours notice.
Thank you again for your understanding on this policy.
Making our staff and clients feel safe and at ease is Cabaret’s main priority. We’ve updated our Covid policies:
-You no longer have to call when you arrive; just come on in!
-Please come alone to your appointments (no friends or family). If you need to bring someone with you please notify our desk staff prior to the appointment.
-We will still be frequently washing our hands and using hand sanitizer.
-We will continue to properly sanitize our stations and tools at all times.
-Mask are optional for staff & clients (please be respectful of the choices of others in our space at all times). If you would like your service provider to wear a mask at any point during the appointment please let us know and we will put one on; no questions asked.
-Please rebook if you aren’t feeling well or are waiting for a Covid test result. If you come into the salon coughing or sneezing we may ask you to rebook.
-Please continue to show up 5 minutes before your appointment.
-Beverages are allowed now. We supply coffee, tea, water & snacks. You may bring your own as well.
-Being late is still not tolerated and you may be asked to rebook.
-Please continue to show up 5 minutes before your appointment.
-Beverages are allowed now. We supply coffee, tea, water & snacks. You may bring your own as well.
-Being late is still not tolerated and you may be asked to rebook (please call us if you are running late).
-Children must be mature enough to attend their appointment alone and we will not be accepting clients under the age of 12 at this time.
Thank you for your continued support and understanding!